Terms and Conditions

1. About Us

1.1. We are Garcia Inspired Training Limited. You can contact us at our address: Office 7, 35-37 Ludgate Hill, London, EC4M 7JN, England, telephone number +44 20 8126 4477 or email contact@relationshipsintensive.com. Our company registration number is 06423664 and our VAT registration number is GB 152103070.
1.2. References to “we”, “us” or “our” relates to Garcia Inspired Training
1.3. These Terms and Conditions, together with the release we will ask you to sign (Release), and the payment form (unless the event is free) make up our agreement with you (Agreement).
1.4. We will provide our events using reasonable skill and care. If you have any query or complaint inform us at the earliest opportunity by emailing contact@relationshipsintensive.com or speaking to a member of the crew at our face-to-face events.

2. Confidential Information and Privacy

2.1. Since information may be disclosed to you or by you during our events, it is important, that you help us maintain your privacy and confidentiality and that of other participants by acknowledging and agreeing: i) that you shall treat the information disclosed by other participants at our events as private and confidential; ii) not to directly, or indirectly communicate or disclose (whether electronically, in writing, orally or in any other manner) any information that is disclosed by a participant within our events; and iii) insofar as you post information on our social media, it is your responsibility to distinguish between private group areas accessible only to our members and public areas accessible to anyone.
2.2. As a participant we may hold and store your personal data (including your name, email address, postal address, telephone number, photograph, and credit card details (under certain circumstances)) to (i) provide our events, (ii) take payment for our events, (iii) provide detail of our other services to you and (iv) for our internal administration related to you.
2.3. We may contact you (by mail, email, telephone, SMS, via the Internet, WhatsApp or other messaging service) in relation to our events or other events, products or services in which you may be interested. If you wish to opt-out of such communications, please unsubscribe via email at contact@relationshipsintensive.com or by writing to our postal address above.
2.4. We may photograph or film during our events and our lawful basis under data protection law is our legitimate interests for the purposes of promoting future events and growing our business. If, you do not wish to be photographed or filmed during the event make it known by emailing contact@relationshipsintensive.com or speaking to a member of the crew at our face-to-face events, and we will do our best to accommodate your request.
2.5. For more information on how we process your personal data, and your rights go to https://relationshipsintensive.com/eventsprivacy.

3. Intellectual Property Rights

You acknowledge and agree that:
3.1. all the materials we use to provide our events, whether presented before, during or after our events, are protected by our intellectual property rights, which includes copyright, know-how, trade secrets, trade marks, trade names, design rights, get-up, database rights, and all similar rights;

3.2. you will not, at any time, do anything that would infringe our intellectual property rights, including recording, reusing, reselling or reproducing, in whole or in part, any of our events materials, except with our prior written consent.

4. Liability

Your health and wellbeing is our top priority. You acknowledge and agree that:

4.1. the statements in the Release relating to your health and well-being are correct. If at any time during our events those statements become incorrect, you become distressed or you have any other concerns, you will immediately email contact@relationshipsintensive.com or inform a member of our crew at our face-to-face events, and you will leave the event;
4.2. any information, mentoring, advice or guidance provided by us (or any person representing us, including our employees or members of our crew) is provided to empower you to take your own decisions about how to make changes in your life. We cannot and do not tell you what decisions to take. We cannot guarantee that our events will lead to any particular outcome or result;
4.3. you are responsible for the safe-keeping of any personal property you bring to our face-to-face events and you will not leave it unattended;
4.4. our aggregate liability arising out of or related to our events or this Agreement, whether in contract, tort (including negligence), for breach of statutory duty and otherwise shall not exceed the greater of £99 and the amounts actually paid by you under this Agreement;
4.5. to the maximum extent permitted by law, we will not be liable to you in any way for:

1. i) any loss of income, loss of opportunity or any losses that were not foreseeable to you or us when this Agreement was made; or
2. ii) any event outside of our reasonable control or resulting from us complying with any relevant requirement under any law or regulation to which we are subject;

4.6. to the maximum extent permitted by law, any implied terms and warranties are excluded;

4.7. nothing in this Agreement shall be taken to limit or exclude any liability of either party for death or personal injury caused by its negligence, fraud or any of your statutory rights as a consumer to the extent those rights cannot be excluded or limited.

5. Your right to cancel

5.1. If you have entered into this Agreement remotely, such as online or by telephone, you have a right to cancel this Agreement. This clause 5 does not apply if you have entered into this Agreement at one of our face-to-face events.

5.2. You may withdraw an offer to enter into an Agreement at any time before the Agreement is made. If you have a right to cancel this Agreement under clause 5.1, you may cancel this Agreement within 14 days of the date this Agreement is made subject clause 5.3. You don’t have to give any reason for the withdrawal or cancellation.

5.3. You agree that if our event is due to occur before the 14 days have expired we may begin the provision of services before the expiry of the 14 days to deliver our event and:

1. I) if the services are fully performed, you will lose the right to cancel referred to in clause 5.2; and
2. ii) if the services are partially performed at the time of cancellation, you must pay us an amount proportional to the services supplied or we may deduct such amount from any refund due to you in accordance with this clause 5.

5.4. In order to withdraw an offer to enter into the Agreement or cancel the Agreement on the basis described in this clause 5, you must inform us of your decision to withdraw or cancel (as the case may be). You may inform us by means of any clear statement setting out the decision. In the case of cancellation, you may inform us using the cancellation form on our website https://relationshipsintensive.com/cancel. To meet the cancellation deadline, it is sufficient for you to send us communication concerning the exercise of the right to cancel before the cancellation period has expired.

5.5. If you withdraw an offer to enter into the Agreement, or cancel the Agreement, on the basis described in this clause 5, you will receive a full refund of any amount you paid to us in respect of the Agreement, except as specified in clause 3.
5.6. We will refund money using the same method used to make the payment, unless you have expressly agreed otherwise. In any case, you will not incur any fees as a result of the refund.
5.7. We will process the refund due to you as a result of a cancellation on the basis described in this clause 5 without undue delay and, in any case, within the period of 14 days after the day on which we are informed of the cancellation.

5.8. Except as set out above in this clause 5, payments are not refundable.

6. Our right to cancel

6.1. If we are unable to provide our events for reasons beyond our control, we will notify you as soon as possible and you will be entitled to select either:

1. i) One of our alternative equivalent events to attend; or
2. ii) if we move face-to-face event online, you can choose to attend the online event.

7. Special Terms

7.1. If you have purchased our “Unlimited” membership and are unable to attend an event for the dates you have booked, you may transfer to another date within your membership period.
7.2. If you have subscribed to our Relationships Intensive Masterclass Series: (i) you may terminate your subscription on one months’ written notice to contact@relationshipsintensive.com. (ii) we may increase the price no more than once every 12 months, provided that we give you at least one month’s notice of the increase.

7.3. If, exceptionally, you have been given the opportunity to pay by instalments and you choose to discontinue your participation, we will not refund any payment made, subject to clause 5.
7.4. If we provide you with a discounted price, for example through the use of an online discount code, then that discounted price shall apply notwithstanding any higher price stated on the payment form or elsewhere in this Agreement.

8. General

8.1. For the benefit of all our participants, we reserve the right to request that you leave our events at any time. If we do ask you to leave, we do not need to specify a reason.
8.2. This Agreement is not enforceable by any third party (whether under statute or otherwise).

8.3. Any notices under this Agreement shall be via e-mail or in writing to the address provided by the other party.
8.4. This Agreement is the entire Agreement between the parties in relation to its subject. No other terms apply.
8.5. Variations to this Agreement will have effect when agreed in writing by the parties.
8.6. The unenforceability of any part of this Agreement will not affect the enforceability of any other part.
8.7. Unless otherwise agreed in writing, no delay, act, or omission by either party in exercising any right or remedy will be deemed a waiver of that, or any other, right or remedy.
8.8. This Agreement and any dispute or claim (including non-contractual disputes or claims) arising out of or in connection with it or its subject matter or formation shall be governed by and construed in accordance with the law of England and Wales.
8.9. Each party irrevocably agrees that the courts of England and Wales shall have jurisdiction to settle any dispute or claim (including non-contractual disputes or claims) arising out of or in connection with this Agreement or its subject matter or formation.

Version: 3.0

Issue Date: 20th July 2022