1.The Event
1.1 “Relationships Intensive Masterclass Series” (RIMS) is a 52-week online webinar provided by Garcia Inspired Training Limited. You can contact us at our address Office 7, 35-37 Ludgate Hill, London, EC4M 7JN, telephone number +44 20 8126 4477 or email contact@relationshipsintensive.com. Our company registration number is 06423664 and our VAT registration number is GB 152103070.
1.2 References to “we”, “us” or “our” relates to Garcia Inspired Training.
1.3 Agreement date is the date this agreement is signed. The sessions will take place online. These Terms and Conditions together with the payment form overleaf make up our agreement with you, which will be supplemented by the Release we will ask you to sign (Agreement).
1.4 We will provide RIMS using reasonable skill and care. If you have any query or complaint inform us at the earliest opportunity by speaking to a member of the team or emailing contact@relationshipsintensive.com.
2. Fees
2.1 You acknowledge and agree that the fees for RIMS are £166.67 (plus VAT) recurring monthly in arrears payable on the same day every month of your first payment.
2.2 The fee will be collected from the card details you enter when submitting your Application overleaf. You are responsible to update Garcia Inspired Training in writing with new payment details when the credit card on file expires or when our system notifies you that your card is expiring. You can notify Garcia Inspired Training of the requested changes by emailing conatct@relationshipsintensive.com within five business days of the next scheduled payment date.
2.3 Tax invoice will be provided to you monthly via email once payments are made.
3. Duration
3.1 There is no minimum duration for the RIMS. Your monthly fee will allow you to access, view and participate in the RIMS.
3.2 Your access to the RIMS will be valid whilst your payments are up to date. A minimum of 40 sessions will run annually.
3.3 There are no refunds for any sessions missed, cancelled, re-arranged, unused or not completed within this period. Whilst we endeavour to ensure RIMS runs to plan, sometimes factors outside our control requires us to change scheduled dates, title, and hours. If such changes become necessary, we will provide you with as much notice as possible.
4. Confidential Information and Privacy
4.1 Since information may be disclosed to you or by you during RIMS, it is important, that you help us maintain your privacy and confidentiality and that of other participants by acknowledging and agreeing:
- that you shall treat the information disclosed by other participants at RIMS as private and confidential; and
- not to directly, or indirectly communicate or disclose (whether electronically, in writing, orally or in any other manner) any information that is disclosed by a participant within RIMS.
4.2 For more information on how we process your personal data, and your rights go to https://www.relationshipsintensive.com/eventsprivacy.
5. Your right to cancel
5.1 If you have entered into this Agreement remotely, such as online or by telephone, you have a right to cancel this Agreement. This clause 5 does not apply if you have entered into this Agreement at one of our events.
5.2 You may withdraw an offer to enter into an Agreement at any time before the Agreement is made. If you have a right to cancel this Agreement under clause 5.1, you may cancel this Agreement within 14 days of the date this Agreement is made subject clause 3. You don’t have to give any reason for the withdrawal or cancellation.
5.3 You agree that if RIMS is due to occur before the 14 days have expired we may begin the provision of services before the expiry of the 14 days to deliver RIMS and:
- if the services are fully performed, you will lose the right to cancel referred to in clause 2; and
- if the services are partially performed at the time of cancellation, you must pay us an amount proportional to the services supplied or we may deduct such amount from any refund due to you in accordance with this clause 5.
5.4 In order to withdraw an offer to enter into the Agreement or cancel the Agreement on the basis described in this clause 5, you must inform us of your decision to withdraw or cancel (as the case may be). You may inform us by means of any clear statement setting out the decision. In the case of cancellation, you may inform us using the cancellation form on our website https://relationshipsintensive.com/cancel. To meet the cancellation deadline, it is sufficient for you to send us communication concerning the exercise of the right to cancel before the cancellation period has expired.
5.5 If you withdraw an offer to enter into the Agreement, or cancel the Agreement, on the basis described in this clause 5, you will receive a full refund of any amount you paid to us in respect of the Agreement, except as specified in clause 3.
5.6 We will refund money using the same method used to make the payment unless you have expressly agreed otherwise. In any case, you will not incur any fees as a result of the refund.
5.7 We will process the refund due to you as a result of a cancellation on the basis described in this clause 5 without undue delay and, in any case, within the period of 14 days after the day on which we are informed of the cancellation.
5.8 Except as set out above in this clause 5, payments are not refundable.
5.9 You can terminate your membership with one month’s written notice to the Client Services team at contact@relationshipsintensive.com.
6. Our right to cancel
6.1 If we are unable to provide RIMS for reasons beyond our control, we will notify you as soon as possible and provide an alternative date.
7. Intellectual Property Rights
You acknowledge and agree that:
7.1 all the materials we use to provide RIMS, whether presented before, during or after RIMS, are protected by our intellectual property rights, which includes copyright, know-how, trade secrets, trademarks, trade names, design rights, get-up, database rights, and all similar rights;
7.2 you will not, at any time, do anything that would infringe our intellectual property rights, including recording, reusing, reselling, or reproducing, in whole or in part, any RIMS materials, except with our prior written consent.
8. Liability
Your health and wellbeing is our top priority. You acknowledge and agree that:
8.1 if at any time during RIMS you become distressed or you have any other concerns, you will immediately inform a member of our team and leave the session;
8.2 any information, mentoring, advice, or guidance provided by us (or any person representing us, including our employees or members of our team) is provided to empower you to take your own decisions about how to make changes in your life. We cannot and do not tell you what decisions to take. We cannot guarantee that RIMS will lead to any particular outcome or result;
8.3 our aggregate liability arising out of or related to RIMS or this Agreement, whether in contract, tort (including negligence), for breach of statutory duty and otherwise shall not exceed the amounts actually paid by you for RIMS;
8.4 to the maximum extent permitted by law, we will not be liable to you in any way for:
- any loss of income, loss of opportunity or any losses that were not foreseeable to you or us when this Agreement was made; or
- any event outside of our reasonable control or resulting from us complying with any relevant requirement under any law or regulation to which we are subject;
8.5 to the maximum extent permitted by law, any implied terms and warranties are excluded;
8.6 nothing in this Agreement shall be taken to limit or exclude any liability of either party for death or personal injury caused by its negligence, fraud, or any of your statutory rights as a consumer to the extent those rights cannot be excluded or limited.
9. General
9.1 For the benefit of all our participants, we reserve the right to request that you leave RIMS at any time. If we do ask you to leave, we do not need to specify a reason.
9.2 This Agreement is not enforceable by any third party (whether under statute or otherwise).
9.3 Any notices under this Agreement shall be via e-mail or in writing to the address provided by the other party.
9.4 This Agreement is the entire Agreement between the parties in relation to its subject. No other terms apply.
9.5 Variations to this Agreement will have effect when agreed in writing by the parties.
9.6 The unenforceability of any part of this Agreement will not affect the enforceability of any other part.
9.7 Unless otherwise agreed in writing, no delay, act, or omission by either party in exercising any right or remedy will be deemed a waiver of that, or any other, right or remedy.
9.8 This Agreement and any dispute or claim (including non-contractual disputes or claims) arising out of or in connection with it or its subject matter or formation shall be governed by and construed in accordance with the law of England and Wales.
9.9 Each party irrevocably agrees that the courts of England and Wales shall have jurisdiction to settle any dispute or claim (including non-contractual disputes or claims) arising out of or in connection with this Agreement or its subject matter or formation.
Version: 2.0
Issue Date: 1st September 2021