1.The Event

1.1 “Relationships Intensive” (RI) is an event provided by Garcia Inspired Training Limited. You can contact us at our address Office 7, 35-37 Ludgate Hill, London, EC4M 7JN, telephone number +44 20 8126 4477 or email contact@relationshipsintensive.com. Our company registration number is 06423664 and our VAT registration number is GB 152103070.
1.2 References to “we”, “us” or “our” relates to Garcia Inspired Training
1.3 These Terms and Conditions together with the release form overleaf that you will sign will form the agreement between us (Agreement).
1.4 We will provide RI using reasonable skill and care. If you have any query or complaint inform us at the earliest opportunity by speaking to a member of the crew or emailing contact@relationshipsintensive.com.

2. Confidential Information and Privacy

2.1 Since information may be disclosed to you or by you during RI, it is important, that you help us maintain your privacy and confidentiality and that of other participants by acknowledging and agreeing: i) that you shall treat the information disclosed by other participants at RI as private and confidential; and ii) not to directly, or indirectly communicate or disclose (whether electronically, in writing, orally or in any other manner) any information that is disclosed by a participant within RI.
2.2 As a participant we may hold and store your personal data (including your name, email address, postal address, telephone number, photograph, and credit card details (under certain circumstances)) to (i) provide RI, (ii) take payment for RI, (iii) provide detail of our other services to you and (iv) for our internal administration related to you.
2.3 We may contact you (by mail, email, telephone, SMS, via the Internet, WhatsApp or other messaging service) in relation to RI or other events, products or services in which you may be If you wish to opt-out of such communications, please write to us at contact@relationshipsintensive.com.
2.4 We may photograph or film during RI and our lawful basis under the UK GDPR is our legitimate interests for the purposes of promoting future events and growing our business. If, you do not wish to be photographed or filmed during the event make it known to a member of our crew, and we will do our best to accommodate your request. For more information on how we process your personal data, and your rights go to https://relationshipsintensive.com/eventsprivacy.

3. Intellectual Property Rights

You acknowledge and agree that:
3.1 all the materials we use to provide RI, whether presented before, during or after RI, are protected by our intellectual property rights, which includes copyright, know-how, trade secrets, trademarks, trade names, design rights, get-up, database rights, and all similar rights;

3.2 you will not, at any time, do anything that would infringe our intellectual property rights, including recording, reusing, reselling or reproducing, in whole or in part, any RI materials, except with our prior written consent.

4. Liability

Your health and wellbeing is our top priority. You acknowledge and agree that:

4.1 if at any time during RI you become distressed or you have any other concerns, you will immediately inform a member of our crew and leave the room;
4.2 any information, mentoring, advice or guidance provided by us (or any person representing us, including our employees or members of our crew) is provided to empower you to take your own decisions about how to make changes in your life. We cannot and do not tell you what decisions to take. We cannot guarantee that RI will lead to any particular outcome or result;
4.3 you are responsible for the safe keeping of any personal property you bring to RI (when event runs at physical location) and you will not leave it unattended;
4.4 our aggregate liability arising out of or related to RI or this Agreement, whether in contract, tort (including negligence), for breach of statutory duty and otherwise shall not exceed the greater of the amount actually paid by you for RI and £99;
4.5 to the maximum extent permitted by law, we will not be liable to you in any way for:

  1. any loss of income, loss of opportunity or any losses that were not foreseeable to you or us when this Agreement was made; or
  2. any event outside of our reasonable control or resulting from us complying with any relevant requirement under any law or regulation to which we are subject;

4.6 to the maximum extent permitted by law, any implied terms and warranties are excluded;

4.7 nothing in this Agreement shall be taken to limit or exclude any liability of either party for death or personal injury caused by its negligence, fraud or any of your statutory rights as a consumer to the extent those rights cannot be excluded or limited.

5. Your right to cancel

5.1 If you have entered into this Agreement remotely, such as online or by telephone, you have a right to cancel this Agreement. This clause 5 does not apply if you have entered into this Agreement at one of our events.

5.2 You may withdraw an offer to enter into an Agreement at any time before the Agreement is made. If you have a right to cancel this Agreement under clause 5.1, you may cancel this Agreement within 14 days of the date this Agreement is made subject clause 3. You don’t have to give any reason for the withdrawal or cancellation.

5.3 You agree that if RI (VIP ticket holders) is due to occur before the 14 days have expired, we may begin the provision of services before the expiry of the 14 days to deliver RI and:

  1. if the services are fully performed, you will lose the right to cancel referred to in clause 2; and
  2. if the services are partially performed at the time of cancellation, you must pay us an amount proportional to the services supplied or we may deduct such amount from any refund due to you in accordance with this clause 5.


5.4 In order to withdraw an offer to enter into the Agreement or cancel the Agreement on the basis described in this clause 5, you must inform us of your decision to withdraw or cancel (as the case may be). You may inform us by means of any clear statement setting out the decision. In the case of cancellation, you may inform us using the cancellation form on our website https://relationshipsintensive.com/cancel. To meet the cancellation deadline, it is sufficient for you to send us communication concerning the exercise of the right to cancel before the cancellation period has expired.

5.5 If you withdraw an offer to enter into the Agreement, or cancel the Agreement, on the basis described in this clause 5, you will receive a full refund of any amount you paid to us in respect of the Agreement, except as specified in clause 3.

5.6 We will refund money using the same method used to make the payment unless you have expressly agreed otherwise. In any case, you will not incur any fees as a result of the refund.
5.7 We will process the refund due to you as a result of a cancellation on the basis described in this clause 5 without undue delay and, in any case, within the period of 14 days after the day on which we are informed of the cancellation.

5.8 Except as set out above in this clause 5, payments are not refundable.
5.9 If you are unable to attend the RI date you have booked, you may transfer to another date within a 12 month period by giving us at least 1 weeks’ notice at contact@relationshipsintensive.com


6. Our right to cancel

6.1 If we are unable to provide RI for reasons beyond our control, we will notify you as soon as possible and you will be entitled to select either:

  1. an alternative RI to attend; or
  2. if we provide RI online instead of as a live event, you can choose to attend the online event.

7. General

7.1 For the benefit of all our participants, we reserve the right to request that you leave RI at any time. If we do ask you to leave, we do not need to specify a reason.
7.2 This Agreement is not enforceable by any third party (whether under statute or otherwise).

7.3 Any notices under this Agreement shall be via e-mail or in writing to the address provided by the other party.
7.4 This Agreement is the entire Agreement between the parties in relation to its subject. No other terms apply.
7.5 Variations to this Agreement will have effect when agreed in writing by the parties.
7.6 The unenforceability of any part of this Agreement will not affect the enforceability of any other part.
7.7 Unless otherwise agreed in writing, no delay, act, or omission by either party in exercising any right or remedy will be deemed a waiver of that, or any other, right or remedy.
7.8 This Agreement and any dispute or claim (including non-contractual disputes or claims) arising out of or in connection with it or its subject matter or formation shall be governed by and construed in accordance with the law of England and Wales.
7.9 Each party irrevocably agrees that the courts of England and Wales shall have jurisdiction to settle any dispute or claim (including non-contractual disputes or claims) arising out of or in connection with this Agreement or its subject matter or formation.

Version: 2.0

Issue Date: 1st September 2021